Delivering unforgettable experiences

Guest communications for the hospitality industry

Ivy Experience SuiteMarketing Powerkit

Ivy is an AI powered digital concierge

Guests text Ivy using their own phones.
Ivy can understand what they are asking for, how they are feeling, and responds in less than 1 second.

Ivy Offer, Ivy Pay, and Ivy Webchat are part of the Ivy Experience Suite.

$25,890 in incremental profits

Treat guests to exclusive offers – extended stay, late checkouts, and F&B specials – via messages with Ivy Offer
See Ivy in action

Guests settle checkouts bills on their phones

Trigger payment requests with a click, knowing that payments are completed in a secure mobile app, with Ivy Pay
See Ivy in action

Smart responses to guests' questions on your website

Ivy Webchat answers guests’ questions in 1 second or less and helps you follow up with guests
See Ivy in action

More room nights on auto-pilot

Treat your guests to exclusive offers – extended stays, late checkouts – via text on their own phones. With Ivy Offer, you can set unbeatable rates and see room nights on autopilot.

Want to hear how hotels made $25,890 in incremental profits with Ivy Offer?
Learn More

Sign up for a 14 day free trial to see Ivy in action

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Ivy is already in

50

million guests

have met Ivy! They leave her tips, ask her on dates, rave about her on TripAdvisor.

Have you met her already?
“

Ivy will give our guests a point-of-contact at any point during their stay, no matter the hour or location...freeing up our staff to create more meaningful guest experiences.

Bob JacksonCEO, Vintage Hotel Group
“

Ivy users gave us about 10 points higher satisfaction scores. To get that another way, I’d probably have to double my staff or do something else extraordinary.

Michael MarinoChief Experience Officer, Caesars Entertainment
“

Ivy has a personality as a member of our team. People always ask to meet her and thank her for her help! Go Moment is the most fun tech product we have worked with.

Nicholas GandossiGeneral Manager, OPUS Vancouver
“

Guests are already comfortable with text messaging, and Ivy improves this interaction. We selected Ivy because she can check in on guests mid-stay, allowing us to be proactive.

Bill GuelcherCEO, Lake of the Torches Resort Casino
“

Exceeding guest expectations is at the heart of our brand promise. Tools like Ivy automate time-consuming tasks allowing us to respond faster to more high-value services needs.

MarcAnthony CrimiManaging Director, Walker Hotels
two guests laughing together while checking into a hotel with a receptionist
attractive woman with a phone in the hotel

We are the only hotel tech company backed by

Innovators

We build AI powered products that deliver results. Innovators who are driven by the impact we create.

Partners

Our partners make us better and bring us closer to our vision of positive impact on our world.

More about us

From our blog

Blog post

A complete guide to digital concierges in 2021

Guests today are increasingly tech-savvy and look for on-demand responses that allow them to be…
Press release

Go Moment enters Europe and Mexico with Ivy

LOS ANGELES, July 2021  Go Moment announced two partnerships today that will see the launch…
Blog post

Why hotels and casinos are doubling down on centralized guest services

Delivering exceptional guest services is a top priority for all of us in the hospitality…
See Full Blog