Can technology like Ivy help hotels face new challenges as a result of the pandemic?
Our CEO, Raj Singh, spoke with Kossi Adzo of Startup.info about the pandemic, the subsequent changes in the hospitality industry and how Go Moment is meeting the challenges.
Here’s an extract.
84% of travelers listed health and safety procedures as one of the top three factors influencing their hotel choice.
What would make them feel safe? 78% of participants selected a contactless interaction as one of their top three factors.
We moved our smartconcierge solution to be contactless to cater to the guests’ needs and the hotel industry at large. Our smartconcierge, Ivy, makes people safe and delighted through the use of contactless technology.
The benefits we bring to the table:
- Maximizing revenue. Hotels that adopt our contactless technology are catering directly to what their guests are asking for in this climate.
- Improving guest experience. We dispel the myth that interactions driven by contactless technology are soulless and leave the warm hospitality experiences that guests want and appreciate.
- Improving operational efficiency. We take away the stress from the front desk operations and free staff time and focus on tasks that can’t be automated.
We want to go one step further.
Given how badly the industry is hurting, we are working to offer these benefits to the industry free of charge.
Read the full article here: https://startup.info/raj-singh-gomoment/