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Increasing Guest Engagement and Revenues Using a Smartconcierge

By 29 November 2018April 21st, 2021No Comments

Raj Singh, CEO of Go Moment, writes about the benefits of utilizing a smartconcierge system to increase guest engagement and potential revenue.

increasing guest engagment and revenues using ivy digital concierge

He mentions Ivy as a notable example at Nobu Las Vegas as a way of generating returned business.

Here’s an extract from the article.

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One guest from Nobu Las Vegas raved, Excellent guest service by Ivy at this hotel. Shes efficient and friendly and never misses a beat with ours needs. This is why we return to this hotel time after time.

 

To the guest, AI-enabled smartconcierges seem like a simple, enjoyable, and frictionless way to get an improved customer experience.

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The full article is published here: https://www.hospitalitynet.org/opinion/4091030.html

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