Here’s an extract from the article.
As the world’s first smartconcierge, Ivy brings together human expertise and machine intelligence in a seamless experience for the guest. Via text messaging and other communication channels, Ivy answers common guest inquiries like “What’s the Wi-Fi password?” in less than one second, reducing calls and disruptions to the hotel staff.
choiceADVANTAGE allows Choice properties to easily manage their hotel operations from booking to after the guest stay. With an official integration, Ivy seamlessly synchronizes with choiceADVANTAGE, making it effortless for staff to update both systems simultaneously.
The full article is published here: https://www.hospitalitynet.org/news/4100212.html